Troubleshooting

The BL-NET Bootloader is not recognised by the Memory Manager „Test IP“ function.

For communication via Ethernet/LAN, the Bootloader must be connected to the CAN bus or supplied with power via a 12V power adaptor (special accessory CAN-NT).
Make sure that the Bootloader is connected via Ethernet to the PC or LAN network. An existing Ethernet connection is indicated by a green LED in the oval window on the lower side of the Bootloader. A crossed network cable must be used for direct connection with a PC.
With a direct Ethernet connection between BL-NET and a PC, the PC must be assigned a fixed IP address. If the PC has a WLAN (wireless network), it must be ensured that the network related part of the IP address differs from the WLAN part.
An existing WLAN (wireless network) must have a network address different from the Ethernet connection of the Bootloader (the first 3 number blocks of the IP address).
Check the Ethernet configuration of the BL-NET (see chapter „Connecting the BLNET to a LAN network“) and note the IP address and TA port of the Bootloader.
Make sure that the IP address and TA port of the Bootloader are set in the Memory Manager setup.
Run „Test IP“ again. Note the displayed port status.
1. C.N.A.
  If the interface is already being used by another application, this must be ended in order to communicate with the Bootloader. Multiple applications cannot access the interface at the same time.

The Bootloader is not recognised by the Memory Manager „Test Com“ function.

Make sure that the Bootloader is connected via USB to the PC.
In the Windows “ Device manager “, check that the USB driver was correctly installed („Device manager “ → “ Ports “ (COM und LPT)). In this case the virtual COM port appears in the list as „USB Serial Port“.
1. If the driver is not correctly installed, then perform the installation again (see chapter „USB driver \ Installation“).
2. If the driver has been assigned a COM port that is not supported by Winsol or Memory Manager (e.g. „USB Serial Port (COM12)“), change this setting (see chapter „USB driver \ Configuring the virtual COM port“).
Run „Test Com“ again. Note the displayed status of the COM port assigned to the USB driver.
1. C.N.A.
  If the interface is already being used by another application, this must be ended in order to communicate with the Bootloader. Multiple applications cannot access the interface at the same time.
If no controller is connected to the BL-NET then a 9V battery must be used to provide power for the device.

en/memory/problembehandlung.txt · Zuletzt geändert: 10/10/2011 08:50 (Externe Bearbeitung)

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